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Contact

Fill in the contact form of your preferred solution.

Refer

We will refer you to the appropriate marketplace partner.

Realisation

Our marketplace partner takes care of the realisation of your project.

FAQ

Do you have a question? You may find the answer you need here:

How should the solution I offer be described?

The customers of the marketplace should get a broad overview of what is possible with AI Vision. It is not important to describe the technology, but the concrete application. It should be described in such a way that the customer gets a precise idea of how the solution could be implemented in his field and what potential it offers for his company.

Who can register?

Companies, that offer and integrate image processing solutions. Solution providers are subject to a commission scheme, which can be found in the GTC. See GTCs

Is the registration and use of visionpier free of charge?

Yes, there are no costs for solution providers.

What advantages does visionpier offer me?

Our marketplace offers you a free sales channel and thus the opportunity to receive inquiries and present your solution to customers interested in machine vision.

Can I offer more than one solution or modify existing ones?

Yes, multiple solutions can be offered per vendor. We check every new solution or change and release it as soon as possible.

What happens with my profile and posted pictures?

The content of the profile and the images remain the property of the solution provider. However, IDS reserves the right to use images and information for advertising purposes for the marketplace and your solution.

Who is the contractor?

visionpier is only an intermediary. Customer inquiries will be forwarded directly to the respective vendor and implemented by them. The vendor agrees to pass on phases of implementation to visionpier: Contacting, order acceptance, processing and invoicing.

How does visionpier ensure data security?

We take data protection very seriously. The protection and security of your data is important to us. Please also read our Privacy Policy.

How can I contact visionpier?

We are looking forward to your inquiries! You can reach us by mail: visionpier@ids-imaging.de
Or by phone: +49 7134 96196-713

What happens if I receive a request but cannot implement the request at that time?

The satisfaction of our customers is very important to us. Should this occur, please let us know as soon as possible (after 48 hours at the latest) so that we can pass the request on to another marketplace participant.

Where can I find visionpier's general terms and conditions?

You can find the general terms and conditions (GTC) here: GTC

What advantages does visionpier offer me?

On our online marketplace you will find a large selection of applications of innovative imaging solutions with and without AI and receive expert advice. By directly connecting customers and solution providers, you can quickly find solutions to your problem and save valuable development time.

What happens to my request?

visionpier is only a mediator. You submit your request directly to one or more vendors of your choice. The request will be forwarded directly by visionpier. The vendor will contact you as soon as possible. Your contractual partner is the solution provider when the order is placed.

Does my inquiry trigger an order?

No. The solution provider receives your request and contacts you immediately to discuss details and your individual needs. You will discuss the process and quote directly with the solution provider.

What happens if I don't find a suitable solution?

The solution applications are only application examples. Describe your problem and we will connect you with a suitable solution provider to discuss your application.