Automated component recognition for customer service, after sales and logistics automation
Troubleshooting, spare parts management and troubleshooting are done manually? The AI-based application offers automation! Product catalogs with image and/or design models (CAD) can be easily used to determine spare parts. Interfaces to customer service accelerate processes, make after-sales and field service more efficient, and reduce downtime.
Winning solution of the Product Booster state accelerator Up2B as well as successful cooperation with industry partners such as Scheidt&Bachmann and Hübner
Package prices based on usage, detection portfolio and integration depth, available as SaaS or on-premises/white-label solution, e.g. as retrofit module for existing CSM tools such as ServiceNow. Furthermore, identification dashboards as well as connections to predictive maintenance and prognostics and health management services are expandable.
Price: on request